24/7 Customer Support

We're Here to Help

Your cruise vacation is precious to us. Whether you have questions before your voyage or need assistance during your journey, our dedicated team is ready to support you every step of the way.

Call Us Anytime

Available 24/7 for your convenience

Toll-Free Number

+1-877-316-9344

No wait times during peak hours
Multilingual support available
Expert cruise specialists on staff

Multiple Ways to Reach Us

Choose the contact method that works best for you. Our team responds promptly to all inquiries.

Phone Support

Speak directly with our specialists

+1-877-316-9344

Email Support

Send us your detailed questions

[email protected]

Live Chat

Instant messaging with our team

Available on this website

How We Can Help

From pre-cruise planning to onboard assistance, we cover every aspect of your cruise experience.

🚢

Booking & Reservations

Help with cruise bookings, cabin selection, and reservation modifications

📋

Pre-Cruise Planning

Documentation requirements, travel insurance, and preparation tips

🎫

Onboard Services

Dining reservations, activity bookings, and special requests

🏥

Medical Assistance

Health concerns and medical service coordination

💳

Billing & Payments

Payment plans, invoices, and account management

🆘

Emergency Support

Urgent assistance for travel disruptions and emergencies

Hours of Operation

Monday - Friday6:00 AM - 11:00 PM EST
Saturday - Sunday7:00 AM - 10:00 PM EST
Holidays8:00 AM - 8:00 PM EST

⚠️ Emergency Support: Available 24/7 for urgent matters

Contact Information

Main Office

Cruise Customer Service Center
Miami, Florida, USA

Phone: +1-877-316-9344

Email: [email protected]

Web: www.cruisecare.com

Pro Tip

Have your booking reference number ready when you call. This helps us assist you faster and more accurately.

Ready to Get Help?

Don't wait. Our customer service team is standing by to assist you with any cruise-related questions or concerns.